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Privacy Policy

WE RESPECT YOUR RIGHT TO PRIVACY AND DATA PROTECTION

We are committed to protecting your privacy and promise to collect, process and share your data safely and securely at all times. This privacy policy sets out your rights and how we use any information you give us. AlphaMedicol Ltd. is registered with the Information Commissioners Office (ICO) – see www.ico.org.uk for more information. We fully understand and comply with our legal obligations regarding Data Protection and train our staff on their privacy and Data Protection obligations.

 

This policy doesn’t cover links within this site to other websites. However, once you have used these links to leave our site, you should note that we don’t have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites as such sites are not governed by this privacy policy. You should therefore exercise caution and look at the privacy policy of such websites.

WHAT WE COLLECT

Some of the information you supply to us including your personal information will be held in electronic and/or manual format. We will keep your personal information confidential and will take appropriate measures to protect it against loss, theft or misuse and to safeguard your privacy.

WHAT WE DO WITH THE INFORMATION WE GATHER

We do not use computer profiling. We collect information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

For the provision of medical report and /or medicolegal reports
For the administration of your claim and for informing you of our services
To comply with any laws or regulations
For internal record keeping and to improve our services
For contacting you and for the purpose of communicating your personal information to other parties involved in your claim including but not limited to: medical professionals, solicitors and the insurance companies /brokers / medical reporting organisations who referred your claim to us.
For informing you from time to time about services that may be of benefit to you.

CONTROLLING YOUR PERSONAL INFORMATION

You have a right:

 

To request for the information that we hold about you.
To data portability i.e. provision of your personal data in a format which makes for ease of transfer
To request correction of any inaccuracies of your data
To change your mind regarding the processing of your personal information even if you have previously agreed to it being processed*
To restrict the collection, processing or use of your personal information
To be forgotten, if you do not want your personal data to be retained after your contract ends.*
To exercise any of the rights above, please contact us using the contact details below.

 

* You have the right to request the erasure of your personal data. However, we may still need to retain personal data to comply with our legal obligations. In the event of a request we will provide you with full details of the personal data that we are required to retain.

HOW TO CONTACT US

By writing to: The Data Protection Advisor, AlphaMedicol Ltd., The Gatehouse, Gatehouse Way, Aylesbury, Buckinghamshire, HP19 8DB or by sending an email to info@alphamedicol.co.uk

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review. This privacy policy was last updated on 28th October 2020. 

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